doordash ratings unfair

To get priority access to these orders, you need to have a customer rating of at least 4.5 and an acceptance rate of 50% or higher. There are times you just know that a particular delivery is probably very late. I think doordash may be the most successful yet frustrating food delivery service there is. His base pay ended up at. Delivery Driver 3,983 reviews; Driver 2,437 reviews; If theres a chance a lot of items are out of stock or need substitutions, that can be a ratings danger. Postmates had a 1-5 star scale until recently, when they moved to a thumbs up-thumbs down rating. It indicates the ability to send an email. Even if shift and store managers consider them into proper context, managers and directors up the chain of command can rely on them as an easy metric to track. My Prius C is too small and too unkempt to comfortably drive strangers around town. A heads up and assurance that youll be on your way as soon as its ready can make a difference. Customer Rating Overall customer rating is a score from 1-5, calculated from the 100 most recent ratings submitted by customers on their delivery (not food) experience. Management. If you liked the service, be sure to rate us 5-stars! These persuasions lead to a phenomenon called Goodharts Law, When a measure becomes a target, it ceases to be a good measure. One thing I look for is if the address has an apartment number. Whether you believe a rating is unfair or inaccurate, it is important to understand the steps you can take to have it reviewed and potentially removed. You can find your ratings in the Dasher app. I just do my job. The problem is that when the system has the potential to hurt a driver's livelihood (particularly if a driver feels that Top Dasher status is necessary for scheduling purposes), if Doordash is going to require the vast majority of ratings be a 5, then they need to do a much better job with the ratings system and find a way to avoid getting bad ratings for things beyond our control. Employers / Post Job. Be careful about whether any meme can be seen as offensive by the customer. ._3bX7W3J0lU78fp7cayvNxx{max-width:208px;text-align:center} If I gave him 4 stars, thats a path to certain deactivation! Does anything about what you're picking up indicate there may be missing items? What are the most important tools, accessories, and apps you must have as a Doordash delivery driver? Unfortunately, things happen as Doordash drivers that can threaten our customer rating. You can find your ratings in the Dasher app. I know it seems irritating and that it should be the restaurants job. Everything else is in their view unimportant. Anybody that's just satisfied keeping above water with bad ratings they don't deserve, should maybe rethink their priorities. Dashers are not employees, however you can have your contract deactivated if you don't do what you've agreed to do, which is deliver the items in a satisfactory manner. ._3K2ydhts9_ES4s9UpcXqBi{display:block;padding:0 16px;width:100%} Hey, thank you for your insights. Please share it. Youve been gamified, my dude. Review this company. Unfair scoring system . Unfair scoring system . DD and all the other apps are less-than-barebones companies who will only escalate matters that cause them negative viral publicity or money. An curved arrow pointing right. So if you have 4.55 and the customer thinks 4 out of 5 stars is good, they just brought your 4.55 down. In order, those ratings include: When you signed up for Doordash as an independent contractor in the gig economy, you are your own boss running your own business. What can we do to overcome unfair Doordash reviews, or fix our score after our mistakes? its just a rating it will fall of after 100 deliveries and doesnt really impact your account in any way unless you fall below a 4.7 in which case you just wouldnt be eligible for top . ._2Gt13AX94UlLxkluAMsZqP{background-position:50%;background-repeat:no-repeat;background-size:contain;position:relative;display:inline-block} Please include attribution to EntreCourier.com, Everything You Need to Know as a Dasher (Doordash Delivery Driver) 2022, How Much Does Doordash Pay its Dashers? ._9ZuQyDXhFth1qKJF4KNm8{padding:12px 12px 40px}._2iNJX36LR2tMHx_unzEkVM,._1JmnMJclrTwTPpAip5U_Hm{font-size:16px;font-weight:500;line-height:20px;color:var(--newCommunityTheme-bodyText);margin-bottom:40px;padding-top:4px;text-align:left;margin-right:28px}._2iNJX36LR2tMHx_unzEkVM{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex}._2iNJX36LR2tMHx_unzEkVM ._24r4TaTKqNLBGA3VgswFrN{margin-left:6px}._306gA2lxjCHX44ssikUp3O{margin-bottom:32px}._1Omf6afKRpv3RKNCWjIyJ4{font-size:18px;font-weight:500;line-height:22px;border-bottom:2px solid var(--newCommunityTheme-line);color:var(--newCommunityTheme-bodyText);margin-bottom:8px;padding-bottom:8px}._2Ss7VGMX-UPKt9NhFRtgTz{margin-bottom:24px}._3vWu4F9B4X4Yc-Gm86-FMP{border-bottom:1px solid var(--newCommunityTheme-line);margin-bottom:8px;padding-bottom:2px}._3vWu4F9B4X4Yc-Gm86-FMP:last-of-type{border-bottom-width:0}._2qAEe8HGjtHsuKsHqNCa9u{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-bodyText);padding-bottom:8px;padding-top:8px}.c5RWd-O3CYE-XSLdTyjtI{padding:8px 0}._3whORKuQps-WQpSceAyHuF{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px}._1Qk-ka6_CJz1fU3OUfeznu{margin-bottom:8px}._3ds8Wk2l32hr3hLddQshhG{font-weight:500}._1h0r6vtgOzgWtu-GNBO6Yb,._3ds8Wk2l32hr3hLddQshhG{font-size:12px;line-height:16px;color:var(--newCommunityTheme-actionIcon)}._1h0r6vtgOzgWtu-GNBO6Yb{font-weight:400}.horIoLCod23xkzt7MmTpC{font-size:12px;font-weight:400;line-height:16px;color:#ea0027}._33Iw1wpNZ-uhC05tWsB9xi{margin-top:24px}._2M7LQbQxH40ingJ9h9RslL{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px} Use insulated bags when appropriate. Any ratings of 1, 2 (and possibly 5), needs an explanation of at least 50 characters before submission. That part sucks. How to Become a Doordash Driver (2022): What You Need to Know. This is only something I would recommend as an absolute last resort. Be thoughtful about the experience you are providing. Doordash tips and tricks You would assume after all the time that Door Dash has been in business, that they would have developed some kind of a program or protocol for Dashers to be able to challenge unfair ratings from their customers. To be honest, maintaining a 4.2 average rating is not difficult. When is a delivery worth accepting, and when should you turn it down? On a 1-5 rating scale, if youre averaging below 4.6, you risk deactivation. Theres a fine line between communicating with the customer and annoying them. Salary/Benefits. Is there an accessible spot that isnt on the ground? It may be difficult to do depending on your area but doing it late at night while sitting in the restaurants parking lot has never failed for me so far. Personally, my dog goes nuts so I'm not a fan. The dasher's "guaranteed earnings" from DoorDash for the week was $300.21, a number that's calculated to ensure drivers go home with 120% of minimum wage for active time. ._3-SW6hQX6gXK9G4FM74obr{display:inline-block;vertical-align:text-bottom;width:16px;height:16px;font-size:16px;line-height:16px} Is doordash worth it Doordash is your customer, not your boss. And the problem with that is, a jerk is more likely to leave a bad review. We look at the process to apply at Doordash to be a delivery driver, what to think about before signing up, and tips to get off on the right food. If ratings did take people longer, do you think people would just not rate at all? However, my experience is its a big enough deal to be worthy of its own point. Be a pro. We look at Doordash driver qualifications and background checks. The door dash customer ratings are unfair : r/doordash I went from 4.80 down to 4.64 and now it's 4.55 and it's starting to worry me because door dash deactivates account when it's gets to 4.2 or under Advertisement Coins 0 coins Premium Powerups Explore Gaming It may just be a psychological thing in which if the customers see that you are prepared and are doing a good job of taking care of their food, they will feel like that you care about their order. I've come to believe (that the supervisors that are supposed to be looking at these matters) are not following through on their end. Types of DoorDash Contract Violations. Apologize to the customer and then apologize to Doordash. Job culture. Also, the Chow Mein & Beef with Snow Peas plate doesnt silently judge me when Im taking it to its destination. DoorDash has an extensive deactivation policy that outlines all the contract violations and other actions that may lead to deactivation. They can also tell if they dont want you to knock or ring the doorbell. Tons of great salary information on Indeed.com If the customer feels like theres a risk, wearing a mask is respecting that feeling. DoorDash corporate, if youre reading, Id like you to place the topics in the middle and have options for good/bad on either side. Doordash Top Dasher Requirements, How it Works, What it Means? Before you leave the restaurant, make sure that everything is good with what the customer had asked to be in their order. DMCA Copyright 2020 The Rideshare Guy. It's about time they really start thinking about taking their money makers more seriously. I dont write this to excuse any of that. I'm sure I'm not the only Dasher out there that has been battling this issue, but I am getting sick and tired of customers that purposely give you a bad rating in order to gain free food or, do it for kicks because their life is so miserable. Even the passive aggressive forms of asking for a tip (all tips are appreciated) are risky. How drivers (including delivery) are rated is a sore point among drivers. Let's go Door Dash. Im amazed how many times I see Dashers critical of when a customer tries to over explain things. "This isn't our order" I said very nicely "oh no I'm so sorry please call DD support and they will help you" I even copy and pasted the number for them1 hour later 1* I screen shot that whole conversation showing I was very professional, and I use the time stamp app (it shows the date time and address in the picture) showing everything. The occasional rating below 5 stars I get really seems to come from long waits at restaurants (>10 minutes). 49 Uber Eats Tax Deductions (and How to Know If You Can Claim Them), My Public Comment on the Department of Labors Proposed Independent Contractor Rule, Blogger Tax Deductions: Business Expenses for Content Creators. So if your newdont sweat it. 11 Effective Strategies to Improve Doordash Customer Rating, How Do Customer Ratings work with Doordash. Former President Donald Trump has released a song with a choir of men imprisoned in connection to the . Can I Doordash Full Time? That may be true, but Door Dash is the largest delivery platform on the planet right now. Job security/advancement. Even if you think the insulated bag doesnt really help things much at all, the important thing is, what does the customer think? Dont cross the lines mentioned above (asking for tips, etc.). There are several reasons for this: Theres a higher probability that this offer has been rejected multiple times because of the low price. However, for others in oversaturated markets, Top Dasher gives you the ability to Dash Now at any time. This video discusses the new rating category and why the rating system is unfair . I don't go the extra mile for customers, but I work honestly and follow directions. Each delivery company offers a similar base pay and tips amount. ._1QwShihKKlyRXyQSlqYaWW{height:16px;width:16px;vertical-align:bottom}._2X6EB3ZhEeXCh1eIVA64XM{margin-left:3px}._1jNPl3YUk6zbpLWdjaJT1r{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;padding:0 4px}._1jNPl3YUk6zbpLWdjaJT1r._39BEcWjOlYi1QGcJil6-yl{padding:0}._2hSecp_zkPm_s5ddV2htoj{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;margin-left:0;padding:0 4px}._2hSecp_zkPm_s5ddV2htoj._39BEcWjOlYi1QGcJil6-yl{padding:0}._1wzhGvvafQFOWAyA157okr{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;box-sizing:border-box;line-height:14px;padding:0 4px}._3BPVpMSn5b1vb1yTQuqCRH,._1wzhGvvafQFOWAyA157okr{display:inline-block;height:16px}._3BPVpMSn5b1vb1yTQuqCRH{background-color:var(--newRedditTheme-body);border-radius:50%;margin-left:5px;text-align:center;width:16px}._2cvySYWkqJfynvXFOpNc5L{height:10px;width:10px}.aJrgrewN9C8x1Fusdx4hh{padding:2px 8px}._1wj6zoMi6hRP5YhJ8nXWXE{font-size:14px;padding:7px 12px}._2VqfzH0dZ9dIl3XWNxs42y{border-radius:20px}._2VqfzH0dZ9dIl3XWNxs42y:hover{opacity:.85}._2VqfzH0dZ9dIl3XWNxs42y:active{transform:scale(.95)} Think about wearing a uniform. This isnt about risk or mandates as much as its out of respect for the customer. Understanding if you are at risk of being completely uninsured while delivering for Doordash. Whats the spot thats easiest for the customer to reach? To maintain a safe and trustworthy community, any reviews that do not comply with DoorDash's Review Guidelines will be removed. Customers can grade us on how we did, using a five star system. DoorDash has stood with the City of Chicago throughout the pandemic, waiving fees for restaurants, providing $500,000 in direct grants, creating strong earning opportunities, and delivering food . The city of Chicago announced a first-of-its-kind legal challenge against food delivery platforms DoorDash and Grubhub on Friday, accusing the companies of engaging in a host of unfair business practices that it says violate municipal consumer protection laws. ._2cHgYGbfV9EZMSThqLt2tx{margin-bottom:16px;border-radius:4px}._3Q7WCNdCi77r0_CKPoDSFY{width:75%;height:24px}._2wgLWvNKnhoJX3DUVT_3F-,._3Q7WCNdCi77r0_CKPoDSFY{background:var(--newCommunityTheme-field);background-size:200%;margin-bottom:16px;border-radius:4px}._2wgLWvNKnhoJX3DUVT_3F-{width:100%;height:46px} How was your delivery? is the question that determines your customer rating. @keyframes ibDwUVR1CAykturOgqOS5{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}._3LwT7hgGcSjmJ7ng7drAuq{--sizePx:0;font-size:4px;position:relative;text-indent:-9999em;border-radius:50%;border:4px solid var(--newCommunityTheme-bodyTextAlpha20);border-left-color:var(--newCommunityTheme-body);transform:translateZ(0);animation:ibDwUVR1CAykturOgqOS5 1.1s linear infinite}._3LwT7hgGcSjmJ7ng7drAuq,._3LwT7hgGcSjmJ7ng7drAuq:after{width:var(--sizePx);height:var(--sizePx)}._3LwT7hgGcSjmJ7ng7drAuq:after{border-radius:50%}._3LwT7hgGcSjmJ7ng7drAuq._2qr28EeyPvBWAsPKl-KuWN{margin:0 auto} His personal presentation was slovenly. They get notifications from Doordash along the way. Dasher . A number of brokerages have weighed in on DASH. DoorDash Reviews by Job Title. We work very hard out here everyday. Be cautious about using memes. In my experience, its hard to fall below the 4.7 rating threshold for Top Dasher (and I dont really care about Top Dasher status). Its a frequent topic in Facebook groups and message board conversations. All you will do is increase the chance of a bad rating. 3.3 out . New Dashers should not worry too much about getting lower ratings. Click on the text box below to copy the code. Doordash Representative Explains How Unfair the Customer Rating System Is. Top Dasher is a bit of a controversial thing. I went from 4.80 down to 4.64 and now its 4.55 and its starting to worry me because door dash deactivates account when its gets to 4.2 or under and Im doing everything right , checking for items and very polite and direct them if a order is going to be late , but yes keeps going down and I dont want to be deactivated for doing the right thing, also the rating is messed I dont think rating should be considered low until its get to like a 3.1 or something , Im not sure who the rating goes or if customers choose not to rate but I would like to know what I did wrong to the customers who rated me bad, It sounds like youre a new dasher. I know, were not required to. Your Dasher rating can refer to a lot of things. There are customers who do dumb things. Do Bloggers and Content Creators Have to File Quarterly Taxes? I have reported things like this in the past but ONLY when items are missing. Get my ultimate list of resources for rideshare and delivery drivers. Talked to support and they did nothing. Id like to see a system that shows you what each star means, and points out that 3 is actually average. Doordash sends several notifications to let the customer know how the order is coming along. Theyre far more likely to rate you when something goes wrong. If you know a restaurant is likely to be extremely late, it may be better to avoid it. Obviously we can't read minds if the customer didn't leave instructions. However, the good news is if youre taking care of all the things that you can control, youll be in good shape. Read what Driver employee has to say about working at DoorDash: They have sent me numerous times on 2 orders far away from each other one order $3.00 other $2.50. Unfortunately, thats probably a pretty high percentage of people who either dont tip or leave very small tips. What do you think? Has anyone tried to call doordash yesterday , or today ? "It was very, very, very heartwarming." I rarely use DoorDash myself, but I made an exception for this article to test the rating system. DoorDash 4.4 (111) Write a review On-Demand Delivery and Pickup see alternatives Compare ( 2) App Info Pricing Features Reviews Alternatives Integrations DoorDash Reviews Overall rating 4.4 /5 111 Rating criteria Value for money Ease of use Features Customer support Likelihood to recommend 8.27/10 Reviews by rating 5 67 4 31 3 7 2 4 1 2 If theres a traffic issue, Ill give them a heads up and give them a reassurance. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time. Company reviews. My Dasher didnt have my pizza in a warming bag, although the box was warm when he handed it to me. Mistakes happen. At the end of every order, were asked (not required) to list our delivery as either a smiley face or frowny face, with a number of different specifics that we can check. We look at the breakdown of base pay, incentives, and customer tips that make up Doordash pay. ._1sDtEhccxFpHDn2RUhxmSq{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap}._1d4NeAxWOiy0JPz7aXRI64{color:var(--newCommunityTheme-metaText)}.icon._3tMM22A0evCEmrIk-8z4zO{margin:-2px 8px 0 0} Any knucklehead can exert a modest amount of effort and soar above the Dasher minimum. If you dont like something about the customer, the order, Doordash, or about your day, keep that to yourself. As an independent contractor on the Doordash platform, your customer ratings can be the difference between making good money as a Dasher and not earning anything. Spend that time dashing instead, becuase you can't use raitings to pay rent or a mortgage. Were operating in systems where 4.6, 4.2 or anything below a perfect 5 threatens your job. He also didnt pause his ongoing phone conversation when handing me the food. Review this company. Ive never jumped on board that train myself. Give real meaning to a 1-5 rating. Sometimes we dont realize our mistakes. The only instructions I was given was leave at door at that's what I did! If the order amount thats presented to you is extremely low, it means the customer either didnt tip or the tip was very small. However, DoorDash offers promotions that include a higher base pay or bonus for completing a certain number of deliveries in a row. (Note: Can I expense this?). I also wish they would give veteran dashers the benefit of the doubt, as I have over 10000 deliveries but I also understand that someone people would exploit it if they gave you amnesty after a certain number of dashes. The problem here is, some customers love it when you knock because they may not notice the notification from Doordash that it's there. These machines let you play trivia before ordering and allow you to pay without waiting for your server. If you are new and have fewer ratings under your belt, the impact could be bigger than that. Showing that you are respectful and willing to do these simple steps will make you likable, and the customers will be more likely to leave a good rating. You can over-communicate and actually increase your chance of a bad review. For some, theyre waiting to see how the service is and intend to tip later. Doordash sign-up bonus. They leave bad instructions. Customer fraud. A customer rating that drops below 4.2 could cost you your ability to Dash. Through the article, you'll see links to other articles in this series, and you can see a list of all the articles at the end. ._2a172ppKObqWfRHr8eWBKV{-ms-flex-negative:0;flex-shrink:0;margin-right:8px}._39-woRduNuowN7G4JTW4I8{margin-top:12px}._136QdRzXkGKNtSQ-h1fUru{display:-ms-flexbox;display:flex;margin:8px 0;width:100%}.r51dfG6q3N-4exmkjHQg_{font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center}.r51dfG6q3N-4exmkjHQg_,._2BnLYNBALzjH6p_ollJ-RF{display:-ms-flexbox;display:flex}._2BnLYNBALzjH6p_ollJ-RF{margin-left:auto}._1-25VxiIsZFVU88qFh-T8p{padding:0}._2nxyf8XcTi2UZsUInEAcPs._2nxyf8XcTi2UZsUInEAcPs{color:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor)} If there appears to be a pattern of behavior for particular customers in giving these unfair ratings, then they should be warned and/or dropped from the platform for future ordering opportunities. I have reported it to Door Dash support numerous times over the last month, and was assured that my grievances would be elevated to a supervisor. Again, this leads to a high probability of a bad rating. If youre in danger of crossing that 4.2 deactivation line, or you feel you need to make Top Dasher but youre just short of the 4.7 mark, asking for a rating may help you. The bottom line is, customer rating doesnt matter that much unless youre in danger of it impacting you. Here's what it boils down to: Provide excellent customer service. Many Doordash delivery drivers want no part of the high acceptance rates required. This may sound crazy but try doing your own order so you can rate yourself five stars. Appreciate the heads up but I wouldn't go around spreading this story if it becomes a thing then that's more shit we have to worry about. How drivers (including delivery) are rated is a sore point among drivers. You can get six or seven one star reviews per 100 and still keep Top Dasher. Doordash Insurance Requirements: Can you Avoid this one Money Disaster? I get the indignation, I don't like bad ratings either but they are statistically negligible. 63 different strategies that may help you increase your profits as a Doordash delivery driver. Instead, if I were to ask for a rating Id phrase it something like this: To help me serve you better next time, could you let me know how I did by providing a rating?. RSG contributor, Ready to sign up for DoorDash? Currently Doordash excludes ratings less than 5 stars that involve factors that aren't directly related to the delivery such as: Aspects of an order can have both good and bad qualities. Should Drivers Accept Added Stop Requests? Dont put the food in front of an outward swinging door. The Client left instructions in their order requests for a reason. So, ratings from three months ago may not even affect the driver's standing. Beware that your communication with the customer can be the cause of a bad review. This takes me to one of my pet peeves. Consider the type of food, traffic conditions, and how the distance will impact the quality of the food. I knew who it was. Could this help someone else? You can read more about my affiliate policy here. Most restaurants are sealing up the orders these days, thanks to the pandemic. And then there are those who are just jerks. Ron Walter made the move from business manager at a non-profit to full time gig economy delivery in 2018 to take advantage of the flexibility of self-employment. You should be able to challenge them. The pay is really low and the pay per order is mostly not making sense in my area. Well talk about that in this article. The rating system in flawed and unfair to drivers. What can disqualify you from Dashing? Order Never Arrived. Unfair and Disorganized. .s5ap8yh1b4ZfwxvHizW3f{color:var(--newCommunityTheme-metaText);padding-top:5px}.s5ap8yh1b4ZfwxvHizW3f._19JhaP1slDQqu2XgT3vVS0{color:#ea0027} Treat the customer like a customer should be treated. This is why monitoring your reputation is so important. Even when the customer is wrong, they think theyre right. This format allows Dashers to provide a far more accurate portrayal of their experience. As long as the pandemic is a thing, wear a mask. Doordash pays on a delivery by delivery basis, not hourly or on a salary. Good article. How is this a good system? I believe this is the most important issue issue that doordash needs to finally address for their Dashers. So honestly I don't even care anymore. But as far as the customer is concerned, the delivery was late. Happiness rating is 69 out of 100 69. In the 3 and a 1/2 years that I've been dashing I've maintained at least upwards of 4.96 to 5. ._2ik4YxCeEmPotQkDrf9tT5{width:100%}._1DR1r7cWVoK2RVj_pKKyPF,._2ik4YxCeEmPotQkDrf9tT5{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._1DR1r7cWVoK2RVj_pKKyPF{-ms-flex-pack:center;justify-content:center;max-width:100%}._1CVe5UNoFFPNZQdcj1E7qb{-ms-flex-negative:0;flex-shrink:0;margin-right:4px}._2UOVKq8AASb4UjcU1wrCil{height:28px;width:28px;margin-top:6px}.FB0XngPKpgt3Ui354TbYQ{display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;-ms-flex-direction:column;flex-direction:column;margin-left:8px;min-width:0}._3tIyrJzJQoNhuwDSYG5PGy{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%}.TIveY2GD5UQpMI7hBO69I{font-size:12px;font-weight:500;line-height:16px;color:var(--newRedditTheme-titleText);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.e9ybGKB-qvCqbOOAHfFpF{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%;max-width:100%;margin-top:2px}.y3jF8D--GYQUXbjpSOL5.y3jF8D--GYQUXbjpSOL5{font-weight:400;box-sizing:border-box}._28u73JpPTG4y_Vu5Qute7n{margin-left:4px} If theres any question at all, confirm with the restaurant that everything is there. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/IdCard.ea0ac1df4e6491a16d39_.css.map*/._2JU2WQDzn5pAlpxqChbxr7{height:16px;margin-right:8px;width:16px}._3E45je-29yDjfFqFcLCXyH{margin-top:16px}._13YtS_rCnVZG1ns2xaCalg{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex}._1m5fPZN4q3vKVg9SgU43u2{margin-top:12px}._17A-IdW3j1_fI_pN-8tMV-{display:inline-block;margin-bottom:8px;margin-right:5px}._5MIPBF8A9vXwwXFumpGqY{border-radius:20px;font-size:12px;font-weight:500;letter-spacing:0;line-height:16px;padding:3px 10px;text-transform:none}._5MIPBF8A9vXwwXFumpGqY:focus{outline:unset} It was a McDonald's order. Thank you for your continued efforts to serve customers on the DoorDash platform. 1.0. Who in the fuck cares about any of these ratings? Doordash Driver Requirements, Background Check, and how to Qualify. Some, however, just end up with a bad feeling about Dashers. Heres what it looks like: I strongly dislike that I have to declare an order as good or bad before specifying the reasons. Use language that states that youre working to get their order to them in the best condition possible. Hey! I deserve an investigation and the opportunity to retort.If there appears to be a pattern of behavior for particular customers in giving these unfair ratings, then they should be warned and/or dropped from the platform for future ordering opportunities. I spend all that time writing it and you didn't even get my point. That means there are a lot of customers who have been burned in the past. Treat this like youre running a business (you are). Knowing what I know, unless the service is dreadful, I dont have a choice but to rate five stars. My non-corporate-speak ratings would say: 1 Extremely bad service. In essence, one poor rating will throw it way off. DoorDash DoorDash Employee Review. I also think Dashers would find greater motivation to raise their ratings from, say 3.5 to 4.5 vs. 4.4 to 4.7. This will help you get better at picking the best times to deliver on Doordash and other platforms. Think about where you put the food on no-contact deliveries. Unless theres a problem. But the problem is, many customers dont rate drivers at all. These include the following: "Extremely" Late Orders. We talk about how Doordash driver support works, how to contact support, and what situations where you might need some help from the Dasher care team. .ehsOqYO6dxn_Pf9Dzwu37{margin-top:0;overflow:visible}._2pFdCpgBihIaYh9DSMWBIu{height:24px}._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu{border-radius:2px}._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu:focus,._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu:hover{background-color:var(--newRedditTheme-navIconFaded10);outline:none}._38GxRFSqSC-Z2VLi5Xzkjy{color:var(--newCommunityTheme-actionIcon)}._2DO72U0b_6CUw3msKGrnnT{border-top:none;color:var(--newCommunityTheme-metaText);cursor:pointer;padding:8px 16px 8px 8px;text-transform:none}._2DO72U0b_6CUw3msKGrnnT:hover{background-color:#0079d3;border:none;color:var(--newCommunityTheme-body);fill:var(--newCommunityTheme-body)}

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