You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. The refund period is from Thursday 14 October 2021 to Friday 12 November 2021. Ticketek - Refundable Refundable Tickets Terms We provide refunds if You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. A copy of the notice of failure or disruption of the public transport. Where you cannot provide evidence that the person affected is within the Group due to Attend the Booking. If could give a minus 10 score I would. Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: Definitions So thanks very much! It's the result of a monopoly. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. Inspite of giving all the details, continuous email stating - send it in new format or send more information. Absolutely appealing customer service!!!!! Are Refundable tickets offered on Gift Voucher sales? Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. Check to see if they have an online lodge system. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. So sorry. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! Ticketek Marketplace - Buy and Sell Tickets Hopeless website. How they don't answer their emails again and fair trading have finished as they have "agreed to refund me". The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. I find the app difficult to navigate. The ticket fiasco for the Ed Sheeran Melbourne 2nd March 2023 show was a disaster of epic proportions. RP ENG EXTENDED - Refundable Ticket Refund Policy means the Cricket Australia Refund Policy for the relevant Match (as amended or updated by Cricket Australia from time to time, a copy is available at . Through Fair Trading they claimed they refunded the money to an account that was closed the year before. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. No way to recover tickets. Cool, just upload a goddamn police report. They will do anything to hide from you. To protect fans, strict anti-scalping measures will be deployed for the tour, with all tickets digitally supplied and accessible via official ticketing apps only. I had to reschedule something from past weekend, yay floods with Ticketmaster and everything was an online request system. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Voluntary relocation or where you are changing employer for a new role. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Where You are the business owner or registered Director, or a member of Your family is. New comments cannot be posted and votes cannot be cast. Attend participate in, take part in, use, or be present at. A copy of the travel warning from the Government Agency. Any temporary relocation for work must be for a period of at least 3 months. Ticketek Marketplace - Buy and Sell Tickets I couldn't return to where I was, no progress, the booking system repeated itself, etc. Sell tickets directly from your Ticketek Account. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. IfYoudid not make reasonable alternative arrangements to Attend theBooking. For a detailed FAQ on these measures click here, Read the Terms & Conditions for this event. I got tickets to a concert from ticketek that got cancelled of covid. Worst website and app I have ever used!!! I have now been trying for a refund for 6 months. Ticketek Australia | ProductReview.com.au They are the shittest service in Australia. Would I ever get the tickets! In event of a Refund Application the English language version shall be the basis of settlement. She made time to help & sort out the transfer of tickets to this area. Please comply with any stated ticket limit for this event. A doctor cannot be You or a member of Your family. Anyone has experience getting refunds from them or have advice on what I should do here? No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where Youare worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. Now I would have to take it to NCAT to remediation to get a refund, which likely costs the same as the tickets Fuck that, what a joke of an optional extra. Once got a response to an email because I didnt purchase the ticket wont gi. Had to give 3 revised medical certificates because they didn't have enough detail about why I was sick, which honestly they shouldn't be allowed to do. I've bumped the ticket by responding as recently as January 2023. Wife tested positive on 13th. Verification can help ensure real people write reviews about real companies. This is such scummy conduct. What a disgrace!! I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. Can I use a Ticketek gift card or voucher? Sell tickets directly from your Ticketek Account. means an Illness or accidental Injury to a person in the Booking or an Immediate Relative. Seven tries before I finally got my second choice of seats. They rapidly charged my credit card, then didn't provide the tickets. Do not purchase through ticketek marketplace if you can and recommend any event does not use ticketek. I tried calling, emailing before the show, had I had a response we would have made the show. Any reason for refund must not have reasonably foreseeable at the time, Maximum refund value per person will not exceed the total value of their share of the. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Confirmation of failure or disruption of the public transport. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, civil commotion; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. Voluntary relocation or where you are changing employer for a new role. Honestly you have the same level of risk buying the tickets last minute from a random on gumtree. Emergency Services Police, Fire and Rescue Service or other Emergency Services. There is no phone number, only an email which does not get answered. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience.Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. Ticketek Voucher: $25 OFF Mar 2023 | Nine Can I get a refund or exchange? - Ticketek Marketplace Help - Confluence This meant that I had to sit & concert was standing room only. failed the examination previously and had to re-sit. Where you cannot provide evidence that the person affected is within the. Why is your site permanently unavailable. Hands down. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe> This is not an insurance policy. IfYoudid not make reasonable alternative arrangements to AttendtheBooking. It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! I haven't received my order confirmation email. You'd think that but I had the same shitty experience with them on this front. Can I get a refund or exchange? - Ticketek Marketplace NZ Help - Confluence I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. The only reason people buy tickets from Ticketek is they have no other choice. Have spent over 3 hours trying to book tickets, then tried to contact my phone/email.Wish I'd NEVER received the gift vouchers. Website doesn't work. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. Fans should only purchase tickets from the official ticketing agencies listed at edsheeran.com or frontiertouring.com/edsheeran. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). On-top of that you cant call anyone to purchase ticketsTerrible. A more suspicious person would say that they know this as it seems they have done it to others on the product review website. Any vehicleYouplan to use during theBooking. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, terrorism, civil commotion; strikes and industrial action; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; naturalization, visa, in-vitro fertilisation, or other appointments; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. Youmade an unsuccessful request for annual leave for the date of theBooking. The term "refundable" has a commonly understood interpretation and I would seriously question whether Ticketek's definition, and enforcement, fits within that. Find out how we combat fake reviews. Ticketek Australia you're a pathetic poor excuse for a company. Ed Sheeran: 8:15 10:30pm, New South Wales / Australian Capital Territory, Read the Terms & Conditions for this event. Might be worth looking into? So I bought tickets to a few events recently (yeah yeah yeahs, sigur ros) and paid the extra $15 for refundable tickets because, and now this might sound crazy, I wanted the option of being able to refund them. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. How insensitive is that. We may consider other Emergency Circumstances at our discretion. Requesting a Refund. ?Dodgy Dodgy company, someone in what ever department should be cracking down on these dodgy companies. Where You have not been physically examined by a Doctor prior to the date of the Booking. Ticketek Marketplace It goes against our guidelines to offer incentives for reviews. Links relating to the City of Sydney, and NSW in general - please read our rules before posting. Ticketmaster Resale | ProductReview.com.au They have admitted they owe me the money after months of providing proof, refund still remains not issued - 2 years later. Ticketek Marketplace - Buy and Sell Tickets Ticketek Australia Reviews | Read Customer Service Reviews of premier I tried to buy tickets to Jim Jeffries, afterpay processed the payment, but the tickets from ticketek didn't. Maximum refund value will not exceed 10,000 GBP or local currency equivalent. Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for refund. Where the examination is being provided by a commercial business (not by an educational board). Appalling service. IfYouwere aware of the disruption prior to the date of theBookingand did not make reasonable suitable alternative travel arrangements. Change My Location Suncorp Stadium An incident number or report from the Police or relevant traffic authority. To apply for a Refund simply click on the link in your booking confirmation email, or click here. Sell Ticketek tickets | Tixel I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. If you've forgotten your account details, never fear we also . I'd be interested whether this is something the ACCC would be interested in. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. Please also read the General Conditions of Refund. Three years after buying multiple tickets for a cancelled concert I still havent received a refund. I am trying to buy tickets but it says unable to lock the ticket. I was certainly given the runaround by others who I had dealt with. 4 hours later before I could provide the de, Tried to buy concert tickets and both the website and the app wont let me purchase. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. I reported the scam to my credit card provider! Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). means the unforeseen change of the date of an examination that. Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. Adverse weather with no Government Agency warnings not to travel. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. Ticketek is selling for the following venues only. I cant go now, and when trying to chase a refund you literally have to choose from a bunch of pre approved refund appropriate situations and provide evidence. I have now been trying for a refund for 6 months. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. How do I contact Ticketek? - Ticketek Australia and subject to change at any time. means weather where a Government Agency has issued warnings not to travel which mean. They stole my money too. I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. PDF Ticket & Entry Conditions Times are approx. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). I have been linked to your site from Ticketek.co.nz. Travelling can be a huge expense, which is why its normal to try to score savings when you can. If they mean no-shows, then so be it. If there is a financial failure of any Transport provider. etc.WHERE IS THE ACCOUNTABILITY? The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. I had the same experience as OP, had bought tickets to the NRL and specifically got refundable ones. I want an refund, yet there is no way I can get it. 2023 Trustpilot, Inc. All rights reserved. Any reason for refund must not be foreseeable at the time. Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount What is the Ticketek Marketplace Terms and Conditions for? Any vehicle You plan to use during the Booking. Their garbage outline needs us to be examined physically to be considered for refund, in the midst of a pandemic. Ticketek - Refundable I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? . The customer service was super helpful and I got the ticket value back and it sold super quickly. (This can normally be obtained from the transport companys website). Immediate household persons living together at the same permanent address. How will I receive my tickets? Sell tickets directly from your Ticketek Account. Immediate household persons living together at the same permanent address. Like. the company or organisation that is responsible for the running of the booking, Where you cannot provide evidence that the person affected is within the. ProductReview.com.au has affiliate partnerships. Stick to Ticketmaster. The office was just as bad as the ticket fees would have you believe. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. Further details in the disclaimer. A copy of a notice from the examination body, school, college, or university confirming the change of date. Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. Are Refundable tickets available through Ticketek Marketplace? Terms & Conditions of Sale | Ticketek Australia Anyone waiting for refunds from Ticketek? Ghosted for 6 months now means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the. Ticketek refunds, the true facts - The Vigilante News {"serverDuration": 19, "requestCorrelationId": "88cfe3fd1dbb642d"}. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! Clunky unhelpful booking site for Mary Poppins Melbourne. Budjerah: 6:00 6:30pm An incident number or report from the Police or relevant traffic authority. (Receipt required for Doctors note refund up to $100 or equivalent). A copy of the letter requiring Jury Service. This is not an insurance policy. Secure Accounts Widget Privacy (data erasure request) I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. We/Us/Our We are the Booking agent with whom You made the Booking. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. No way to recover tickets. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. Can't get through via phone, specifically says on their correspondence that a refund will be processed in due course so don't contact them. if it exceeds 18 months from the date originally booked to the conclusion of the transacted event. Buy guaranteed tickets for sold out events at a fair price. Buy guaranteed tickets for sold out events at a fair price. To apply for a Refund simply click on the link in the Refundable Tickets section of your booking confirmation email, or click here and insert your OrderID found within the Refundable Tickets section of your booking confirmation email. To apply for a Refund simply click on the link in your booking confirmation email, or click here. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. Ticketek wastes YOUR TIME like it doesn't matter. Ticketek Marketplace (marketplace.ticketek.com.au). (Receipt required for Doctors note refund up to 50 or equivalent). Tixel is a safe ticket marketplace to trade tickets from Ticketek. I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where You are worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. A police report confirming details of the theft. It's criminal and needs serious investigation. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. Attendance at business meetings and business travel. They gave me specific number to call to move tickets. Where documents can be replaced in advance of theBookingor on the day. Sick relative? Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. chevron_left, Availability & type of seating will vary & is set by the venue. We missed the show! Everybody else looks like a paedo. Make a report to ACCC. Doors Open: 5:00pm What a suprise there is NO CONTACT NUMBER other than a computer generated message that gives you nothing. Doctors note or Medical Certificate confirming: means unexpected disruption or failure of the public transport network which. What the hell is that? Fire A report from the fire service and/or police. Cutting-edge production - the likes of which have never been seen before in Australia or New Zealand .
Med Express Patient Portal Login,
Village Kitchen Menu Henderson, Nc,
Articles T
ticketek marketplace refund