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Reviewing your recordings of the phone calls will confirm how their lack of taking time to answer many questions of ********************** as a first time contact to **** with new vehicle issues, created a hostile and unproductive communication. We want the work to be done correctly. The $1,000.00 bid they accepted. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. Who never came back to do the work. The issues were filed with **** when the coach was new. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. The same way they want they money on time, Included my vin number thor vegas **** 2022. 33 complaints closed in the last 12 months. or call the glass man in town? Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. Thurmont, MD. All warranty info is typically reserved for new units and is subject to specific terms and conditions. You probably have to pull the radio out to find it. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. Description. Couch framing falling apart from 1in screws being used. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. I will state again that this is not a new claim. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. ****************** was thankful that someone from Thor Motor Coach reached out. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French Is there a video or "How To" instruction on removing window, fixing problem and replacing same? We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. BBB Business Profiles generally cover a three-year reporting period. See details. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. They found mold under the floor covering. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. It was a pleasure dealing with all of you. My Thor Rize was not properly built. It has been sitting for a year. This is a MSRP $190K Class A Motorhome. North America's #1 Motorhome Brand Manufacturer - Thor Motor Coach ******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. Please note - there could be multiple recalls for a specific model RV. As I have stated countless times. 01/03/2023. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. The elements cause the roof to expand and retract. We purchased a 2016 ************ 40xte with ****** miles on it. Everything is well documented. Seamless Roof has bubbles. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. Every attempt has been made to resolve issues with a 2022 Thor Motor Home Coach with a **** chassis doing exacting what representatives of Thor and **** have advised on trying to resolve an issue with a SERVICE ENGINE SOON light on October 12, 2022 on a vacation trip in the vehicle, and the issue remains to be resolved and **** had the opportunity to resolve the issue today with a **** Motor dealership but **** REFUSED to pay for services to **** (**** at Thor **************) and **** did not have the authority to immediately follow-up with resolving the issue with **** because **** now wants a $630 diagnostic fee for their services since the warrant issue is ****'s that **** found for them. A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. Explore Thor Motor Coach Products and Motorhome Brands Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. is not responsible for any misprints, typos, or errors found in our website pages. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. 2022 Thor Motor Coach Challenger RVs for Sale Near You. Our 2019 ************ Motor Coach seats have started to completely disintegrate. Across from the sofa is a booth dinette. I am not in a place where I can plug in and charge the house batteries. $97,999. New 2023 Thor Motor Coach Magnitude XG32 - Bishs.com We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. bunk bed. How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. Also, the emails show that we were assured that the issues that were reported when the coach was under warranty would be covered after the travel restrictions were lifted relating to the pandemic. Complaints for Thor Motor Coach - Better Business Bureau Thanks for the replies. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. More than 50 pictures were sent to Thor. We bought it new in 2018. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. Not just one but every single seat in . Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. 2022 Thor Motor Coach Freedom Elite - RVs & Campers - Facebook Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. 2019. At the time ****************** received the call from **** at Thor, unknown to ****, ****************** was already in route to ******* to pick up the vehicle.The actions and attitudes of **** contacts **** and ****** are unacceptable on the handling of ****************** first time call with a new vehicle needing mechanical service, creating a hostile environment, because **** was right, ****************** is wrong, **** would be in charge of dealing with what needs to be done, not ******************, and **** was the mechanic and ****************** was not. I think that is the Thor way. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. Posted January 8, 2016. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. 15,0000miles Specs: Ford E350 . We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. Stock Number {stockNumber} {priceLabel} {msrp}. As of today, the coach has only ***** miles on the coach. We cannot even drive this rv with fear it might shutoff again. Not just one but every single seat in the coach. See dealer for details. Fill out this offer form and we'll get back with you as soon as possible. Submitting a response indicates a willingness to work with customers to make things right. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. Jumping through hoops. Need advise, had a shop replace house battery and repair inverter. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. 26 gallon black water tank and 31 gallon grey water tank. Listed 15 hours ago in Camp Verde, AZ. The customer service ************ spoke ith customer service reps who have no customer service at all. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. This is truly a manufacturer defect. Leaves one to wonder if it was ****'s plan all along to run out the clock. We have had many, many issues with this coach that were all reported to Thor while the coach was new and under warranty. New 2023 Thor Motor Coach Palazzo 37.6 - Exploreusa.com Listed 27 weeks ago in Cass . Subscribe for the latest news on our motorhomes, the RV lifestyle and more. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. We have acted in good faith throughout this entire ordeal. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. This is Thors final offer as it has been stated multiple times. I can only speak to the radio wiring in my coach. Surround Sound. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. Both radios are powered from a 15 amp fuse located in the power center under the bed. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. Thor Motor Coach Vegas 24.1 - Fixya BBB Business Profiles are provided solely to assist you in exercising your own best judgment. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. We have a 2017 Thor motor home with a radio installed backup Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. WHO IS RIGHT? I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). good-will offer. ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. There is a special tool (like a shiv) that you use to release both sides. How can these issues that were reported to Thor when our coach was new, now be null and void? Apparently, they couldn't come to an agreement with ****. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. They are the same issues we continue to try to get resolved. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, Number Of Televisions. After ******* ***** had our coach for almost a year. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. It drops down over drivers head onto safety pins. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . BBB Business Profiles may not be reproduced for sales or promotional purposes. Watch on. And one, Don't Miss Paradise Oaks RV Resort In Florida. Do you need a one-stop shop for all things RV-related? 2022 Thor Freedom Elite 24HE. Posts: 2,166 THOR #11781. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! $5,000. MSRP Price: $157,576. **** *************** DID NOT CARE ONCE I REACH THE **** DEALER 88 MILES FROM MY HOME THAT I WOULD HAVE TO DRIVE IT 108 MILES TO ANOTHER DEALER TO FIX IT CHEAPER AND **** *************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS OF GETTING PEOPLE TO HELP BRING ME AND PICK ME UP. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. ALL OF A SUDDEN everything that was approved is no longer valid, considered null and void by Tristen. Television. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. He was advised for this to be reconsidered he would have to submit documentation including pictures of what his concerns are, in which he stated he would do so when the weather permits. We have a 2017 Thor motor home with a radio installed backup camera. 3. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. 1 swinging tv screen. The only two fuse I found for radio was one in the Ford block marked radio, which was good. Of course, at our expense. When searching for a service center make sure to use the filter option. Call 248-662-9910 or fill out the contact form to learn more. Not a fuse, not a wire. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. I left my parking lights on overnight, and it killed the car and house batteries. Then click on the manual name to download. **** did send the new flooring to CW. Thanks for the replies. Owners Manuals - Thor Motor Coach Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. Prepare lunch on the two burner gas cooktop, or use the convenient convection microwave. Please contact us to verify info, and to check availability as our inventory changes rapidly. Thor Motor Coach - drivers (chassis) radio on house batteries . Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. The keep-alive lead isn't switched at all. According to the call notes several of his concerns were discussed and further explained. Ill keep taking all suggestions and look a while longer. purchased in July 2022. Look in house battery compartment. ** Day 2 we tried using the microwave again. This is an independent, unofficial site. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". I have a full side slide on my 2016 Thor Ace 30.2. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. Your luxury Mercedes Sprinter motorhomes. She agreed to wait till it is safe to drive the coach to get the estimates. Radio and cameras not working - Thor Forums Select the desired vehicle below to view all the recalls for that particular make & model. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. 40 gallon fresh water tank. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! Would be a great hunting rig! Know someone who might be interested in this RV? "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having. The radio may well be powered by the house batteries. Please contact dealership to verify unit information and availability. Radio. Your actual payments may vary. **** had no issues resolving many of the other problems with our coach. The A.C.E. 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA After countless emails and calls to *********************, we never heard from him again. Add distilled water only. All payments are with approved credit through dealer lending source. Tristen should have the additional documentation in his inbox this evening 12-11-2022. EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. Thor Motorcoach Logo linking to Home Page. Which we received no assistance. 2020 Thor Four Winds Moto | Recreational Vehicles | ksl.com **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. From researching this seems to be a problem with a lot of Thor coaches from that year. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. I have looked and checked all connections and fuses I can find. Contact Us. 2019 Thor Motor Coach Quantum KW29 - Rvusa.com Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. in fuel costs), then **** will kindly deduct the $2,000. BOTH of which **** has rejected. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? Use a pen or paper clip. *All RV prices exclude tax, title, registration and fees, including documentary service fees. Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. 1. After getting back both radios not working. **'s labor charges of $7,500. Not sure where the in line fuse is located any help locating would be appreciated. Arriving at our destination we set up to dry camp. This Class C is located in Mesa, Arizona and is in good condition. Message. Brand: Thor Motor Coach. There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article.

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