Youll find a select number of free sites under Complimentary Browsing.. Cellular services are generally supported by your home carrier; rates at sea vary by wireless company but typically reflect international roaming rates, which can be breathtakingly pricy. Plan to be at the airline counter at least two hours before flight time for domestic flights and three (3) hours before flight time for international flights. This package also includes unlimited Zero-Proof beverages. Build your entire vacation, including flights, ship transfers, excursions, and all your hotel needs before or after your cruise, all with one hassle-free phone call. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Roll-in Shower:C1082, C1081, D1100, I-8037, C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. Enjoy Dutch-inspired appetizers, beer, cocktails, live music and more, plus a festive display of national pride with a sea oforange! 19952023, The Independent Traveler, Inc. What to Expect on a Cruise: Using a Mobile Phone, 5 Trends in Onboard Cruise Ship Technology, Voom Internet on Royal Caribbean's Harmony of the Seas, Norwegian Cruise Line Internet Packages and Prices, Connecting at Sea: Internet and Phone Use Onboard Your Cruise (Photo: tolotola/Shutterstock), P&O Cruises Reveals Nicole Sherzinger as Godmother of New Ship Arvia, Carnival Miracle Set to Become Fourth Carnival Ship to Sail From Galveston, Life at Sea Cruises Opens Sales for World's First Three-Year Cruise, Oceania Reveals Giada de Laurentiis as Godmother of New Ship Vista. They are required to check and re-check. Pack shoes on top of other contents in your luggage to expedite the screening process. That'd be pretty much useless though if only one of you can be logged in at a time. Or you can do nothing at all. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub. 5 On Koningsdam, Nieuw Statendam and Rotterdam breakfast is available for Pinnacle and Neptune suite guests in the Club Orange private dining venue. Flexible Fares: Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. Has anyone used the premium package while in the Inside Passage to do a proctored self-COVID test? Boarding may be denied if you arrive at the pier without the proper travel documentation, and in that case you would not be eligible for a refund. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Known for some of the most spacious and comfortable ships at sea, award-winning service, five star dining, extensive activities and enrichment programs and compelling worldwide itineraries. Menu items from the daily menu are also available in half portions upon request. Changes to the booking may require cancellation and rebooking of flights. A general per-day internet usage rate of $29.99 is availble for sailings up to 12 days long. If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier. Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. Three nights specialty dining: Ships with Tamarind receive one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. The dining room is considered a fine dining restaurant and shorts are not permitted. But the fee and wifi login and account is for the cabin. Overall, users have good things to say about the service, though it does appear there can be some spotty coverage depending on your itinerary. Often times, these rates will be cheaper than cruise internet packages. A Sometimes having multiple Adobe files open at the same time can cause information to display incorrectly. Roll-in Shower and bathtub: Suites SC6175 & SC6164 Purchasing Transfers For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Outbound calling rates are posted near your cabin telephone and will be billed to your on-board account. If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. Once final payment is received by Holland America Line and Online Check-in is completed, travel documents with your vacation details will be available approximately 50 days prior to your voyage date. Internet was not handled by HAL giving you a username tied to your cabin, and then you creating a password ( as you are describing). LauraS Of all the fascinating places you can visit on a Holland America cruise ship, none rejuvenates and relaxes like the Greenhouse Spa & Salon, featuring heavenly beauty and wellness rituals. Or are you describing the previous way? With this in mind, the following emergency phone numbers are available for your use. Probably won't get the wifi package at all then. Management reserves the right to refuse service for any reason, including refusingservice of alcoholic beverages to intoxicated guests. Viewing Your Air Itinerary U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: For a list of approved documents visit: https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative. A bit of confusion on the semantics. Are you saying HIA gives each person their own access from their device, but the occupants can only get on one at a time? They also feature onboard cafes where you may use their computers and other devices or bring your own and access the internet throughout their ships. Silversea has unlimited complimentary internet for all those sailing. Throughout your cruise vacation, you may enjoy delicious and innovative menus across a broad range of dining venues. The onset of TD usually occurs within the first week of travel but may occur at any time while traveling, and even after returning home. Benefits includes customized flight choices, competitively priced fares, and late arrival protection should you experience flight delays on the day you are en route to or from your cruise, along with the support of our team along the way. You will be responsible for all costs you incur to join the vessel at the next port. Plus, a lot of major cruise lines are beginning to offer tiered usage packages that are priced based on the types of sites and online services passengers use. a variety of cruise ship internet packages, Carnival Cruise Line offers three different internet plans, Guide to Celebrity Cruises Always Included Package (2021), Staying Safe on a Cruise Ship: Preventing Falls While Cruising, Five Best Cruise Ship Bars for Beer Lovers, 31 Cruise Embarkation Day Tips Every Cruiser Needs to Know, Complete Guide to Princess Cruises Drink Packages, Complete Guide to Drink Packages on Celebrity Cruises (2023), Royal Caribbean Drink Packages Guide (2023), Everything You Need to Know About Norwegian's Free at Sea in 2023, Complete Guide to Drink Packages on Carnival (2023). These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. This card serves as your identification for security procedures when embarking and disembarking the ship and for making purchases on board. Please note that wheelchair lift vehicles are not available in some ports. Your updated Express Docs information will be available online. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Roaming fees apply. Transfer Shower: Suite A6150 and staterooms VA8149, VA8147, VA8134, I-7099, I-6131, V5175, V5152, I-5133, V5055, V5054, VH4165, VH4144, VH4105, C1134, C1123, C1121 Tickets are nonrefundable. It is prudent to photocopy the identification page of your passport and pack it separately, in case of loss or damage to the original. Have a safe and healthy trip - and remember that the first and best line of defense against illness is to wash your hands regularly and thoroughly. While some cruisers still disconnect while on vacation, many of us can not do without this modern convenience. The Premium plan starts at $78 for a three-night cruise, and offers the fastest possible connection, at speeds three times faster than the Value plan. inclement weather or mountains). Basic Wi-Fi is for those needing some basic email and messaging services for a more value-added cost. Furthermore, many transportation vehicles around the world do not have wheelchair lifts. The ability to provide assistance may depend on certain factors such as the weight or dimensions of the scooter. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Be sure to check your online cruise planner for the exact pricing of internet packages on your cruise. Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. We seek, to the extent feasible, to accommodate guests with disabilities. For security reasons, the loading of luggage, which you checked in at the terminal, will not commence until 1:00 p.m. Fully Accessible Single Side Approach For further information on our relationship with airlines, please refer to your Cruise Contract. Roaming charges apply. The free Passport to Fitness program has the added fun of a reward at the end of the cruise for participating in onboard activities. Please Note: In an effort to prevent international child abduction, many governments have initiated procedures at entry and exit points. Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. Real-life examples may help you from being frustrated mid-cruise and not enjoying a hard-earned vacation due to slow internet when you are already out to sea. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CA$750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. A passport is still the preferred document. Air fees and Cancel Policy fees may apply. A lightweight, waterproof coat or jacket, as well as a sweater or warm vest for strolling the decks of the ship and for glacier viewing, Women may want to bring two or three pairs of washable slacks or jeans (combined with polo shirts, blouses or light sweaters and accessorized with a belt, scarf or jewelry this basic outfit can be worn just about anywhere. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Driver's License. This is a direct reflection of listening to guest feedback. Holland America Line assumes no responsibility for the items listed above. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Activities are offered for kids (ages 3-7), 'tweens (8-12) and teens (13-17). Customs officials will not be available at the ship during check-in to register valuables. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Reviewing Your Air Information Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications, jewelry, money, credit and debit cards and other high value or important items, along with the clothes and shoes you intend to wear the next day, separate from your tagged luggage. Yes upgrades are available for our Surf Wi-Fi package, the package included as part of the Have It All fare. Roaming charges will apply. If governmental action results in any element of Taxes exceeding the estimates used by Holland America Line for purposes of computing the quoted amount, we reserve the right to pass through the extra amount. When the ship reaches port, pricing will switch to the country-specific roaming rate -- also not cheap unless you've signed up for an international calling plan. However, please note that requests are processed on a first-come, first-served basis. Requests for excursions which are fully booked are placed on a waiting list. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. No sharing is permitted. Any changes will result in the cancellation of the entire air booking. We assume no liability for any acts or omissions of any airline, including, without limitation, those involving cancellation of flights, schedule changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or computer errors. The Reservation number can be found in your Express Docs on the air travel and arrival information page. A familiarization tour of the vessel upon arrival. Royal Caribbean, however, is changing the at-sea connectivity game with a relatively affordable high-speed service that can support video and music streaming. Please contact the Front Office for cost and other information if you wish to take advantage of this service. Please have the ship's name, your party's name and stateroom number before you call. A Once the booking is paid in full and the cruise is approximately 45 days prior to departure, Holland America Line will send an email to each guest booked to notify you that Express Docs are ready. The satellite internet Browse (just surfing websites), or Browse & Stream (allows for streaming Netflix) packages on MSC Cruises offer the ability to bring your own devices for public area and caf spot coverage. Click the Privacy tab. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Below is a rundown of what the major cruise lines offer for internet and phone service. On the March 1 sailing of the Nieuw Amsterdam, the unlimited price was $250 for a 7-day cruise. High-speed terminals are scattered around the library and handily adjacent to a coffee bar. Keep in mind, this is just a sample of the sights waiting for you on a Holland America Panama Canal cruise vacation. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. ). You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so youd need a separate package for each device you wish to access the internet. I also understand you can get internet for $99 for the week. A It is a requirement that each guest complete the Online Check-in process and review the cruise contract to access his or her Express Docs. * (See section for Bags VIP Luggage Delivery below for details.). Listen to the announcement. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. More detailed information is available at www.cdc.gov. We live in a digital age where social media is prevalent in many aspects of our lives. Cruise vacations are casual by day, whether you're on the ship or ashore. With Express Docs you can access comprehensive, up-to-date information on all aspects of your cruise. Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. A special kids menu is available at each venue, and we can accommodate a variety of dining restrictions and preferences. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. Payment is due at time of purchase and is non-refundable. Royal Caribbean Royal Caribbean proclaims that its VOOM internet is the fastest internet at sea. You can purchase a Future Cruise Deposit (FCD) and decide on your cruise later or you can make your booking while on the ship with the Future Cruise Consultant and earn double the Onboard Spending Credit! must be identical to those on your cruise documents. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ship's scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to advise you of arrangements to minimize disruptions in your vacation plans. Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Please note that this is a U.S. government regulation over which Holland America Line has no control. Some carriers do offer specific cruise ship packages, but general international plans do not apply to cruise ships. No smoking of any kind will be permitted on any stateroom verandah. The Designated Person, together with his/her staff, conducts multi-day, annual inspections of every ship. That's because your Future Cruise Consultant has immediate access to Holland America's reservation system and can view all availabilities on all sailings. A We have two convenient ways for you to obtain your luggage tags: Q Why does my luggage tag have a box with a number and letters in it next to the stateroom number? ), taking into account all appropriate matters including, but not limited to, weather conditions, ship's location, weight of the guest or their mobility device, etc. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Clarification: Is this per guest or per stateroom? Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. The SSO/Staff Captain are authorized to make a professional judgment as to the legality of any item declared,detected or discovered on board. Thus, you must be able to handle your supplies if you bring your own. Each ship has several fire teams that drill together so they are prepared to respond to a fire. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Whether you want alcoholic included or not, one of these packages should best meet your needs. Depending on the destination, cruise ship capabilities, and even your stateroom location, the variances in coverage can be significant. When will my credit card be charged each month? If your home plan and phone allow calls over Wi-Fi, and you anticipate making or receiving multiple calls during your cruise, you may find the ship's internet packages a more affordable option than international cell charges. It's the easy, hassle-free way to travel to and from your cruise. It can be used only on one device at at time. Park 'N Fly offers discounted off-airport parking rates through the Park 'N Fly Network offering service from more than 65 major airports nationwide as well as Port Everglades, Florida. Holland America Line cautions against the use of garment bags with hanger hooks protruding from the top. It is truly a suitable prelude to your carefree holiday. If my DH logged in under HIS mariner number, he couldnt access our internet plan. You will claim your luggage when you arrive at your final airport destination. Holland America Line does not discriminate against individuals on the basis of disability. Its best not to bank on it. By combining Holland Americas Luggage Direct onboard airline check-in and Bags VIP luggage delivery services, you can check your luggage on the final day of your cruise and not have to deal with it again until it is delivered to your door! We also conduct live fire drills at training facilities around the world and have expert trainers on our full-time payroll who regularly visit all of our ships several times during the year. For $30/day, I connected a phone, two tablets, and a laptop. Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. Your reduced deposit will be subject to cancellation penalties if the booking is within the published penalty period. The information provided on this site was correct at the time of publishing and is subject to change at any time. To order Greenhouse Spa products online, visti. Plus, kids and families love the wide selection of food choices available when dining on board Holland America Line ships. Furthermore, every senior officer inspects their area of responsibility on a regular basis. Please note the following general information about Luggage Direct: Bags VIP luggage delivery allows you to bypass the baggage claim and begin making the most of your vacation right away, without the burden of luggage. Our people understand to never assume that everything is being done as it should be. All of our ships comply with and in many cases exceed the applicable SOLAS safety standards. Koningsdam We conducted extensive research with experienced cruisers and travel partners to understand what they find most valuable when purchasing a cruise and the results overwhelmingly pointed toward one simple fare that included our top amenities, said Gus Antorcha, president of Holland America Line. It is spread by person-to-person contact. An activity schedule for each age group will be delivered to your stateroom each evening. A Rabbi is on board for High Holiday services. Staterooms VA8119, VA8116, VA8026, VA8025, V6052, V6049, V5140, V5135, V5054, V5051, VA4134, VA4131, H4092, H4089, VA4052, VA4051, D1100, D1099, C1082, C1081 are ambulatory accessible. For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure. For complete, updated information regarding travel, please check the official website of theTransportation Security Administration. These suites have a king-size bed convertible to 2 twin beds. It may be necessary for guests to overnight en route to or from their cruise due to airline schedules and/or availability. IMPORTANT: For this procedure, you will need to present your travel documents and the required proof of citizenship. On a Holland America Line cruise, you do what you want, when you want. There is a modest discount when these packages are purchased online before the cruise. The internet service is available fleetwide with the exception of Galapagos-based expedition ships. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. We also accept U.S. travelers checks. Imagine the smile caused by a bon voyage bouquet; the pleasure given with a "Well-Being" spa package or the appreciation felt for a prearranged romantic dinner for two at the Pinnacle Grill. Mobile Phones and tablets: Passengers can make and receive calls, send and receive text messages, read emails and surf the web on their own phones and mobile devices while the ship is at sea via a satellite connection. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. As you would suspect, the social plan allows for checking social media apps, while the surf plan allows for checking your email and browsing the web. Click the Develop button and choose Empty Caches to clear Safaris cache. For bookings made in the United Kingdom, Gibraltar, Ireland, Guernsey, Jersey and Isle of Man, submit written cancellations to Holland America Line, 100 Harbour Parade, Southampton.SO15 1ST or Enquiries@hollandamerica.co.uk. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Get Offer Past Holland America Line Coupon Codes These Holland America Line promo codes have expired but may still work. For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. Two nights specialty dining: ships with Tamarind receive one night at Pinnacle Grill and one night at Tamarind. All major cruise lines now offer internet packages, though the types of plans and connection speeds do vary. The Surf package is the cheaper of the plans but does not include streaming, the ability to send or receive photos, or use technology such as FaceTime. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Your name on your travel documents (passport, Alien Resident card, birth certificate, etc.) Ships without Tamarind receive one night at Pinnacle Grill and one night at Canaletto. A second deposit is required for all Grand Voyages. After you select the pages you would like to print, click on the OK button to complete printing. Take advantage of 24-hour room service on your verandah, or enjoy a sophisticated meal in the elegant Pinnacle Grill. FACs are nontransferable, and nonrefundable. Your luggage will arrive in your stateroom later in the afternoon, via your cabin steward. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. Guests can use these cruise line apps to check the daily activities, make reservations, and more. Each Holland America Line ship has a double hull and is constructed with a collision bulkhead located near the bow of the ship to withstand significant impact. The Australian quarantine authorities have changed their approach regarding service dogs on-board cruise ships.
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