BT Super investment options You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. It may be worth upgrading to BT Halo. performance. If you need to write to us, please check the back of your bill for the right address to use. For Westpac issued products, conditions, fees and charges apply. Contact BT. Please try after 20 minutes. If either of these are lower than your minimum, follow the steps below to report and fix the problem. Please dont send attachments by email as it is not secure. 17h33 Please enable it prior to continuing. Beware of phishing emails circulating that appear to be from AustralianSuper asking you to click on a link to keep your password. You should give at least one months notice to make sure theyre all ready for when you move in. If you would like to contact BT about the specifics of your policy, you can contact BT by calling (02) 9274 5780. The issuers of the products named on this website can be found in the relevant disclosure document. 4190816, EEE producer registration number : WEE/AH0065TW, Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond, Investor Relations - for institutional investors and telcoms analysts, Responsible Disclosures - to report an in-scope security vulnerability. Please provide your full name, member number and any supporting documents. If you have attachments send your complaint by post or use the online form. Calling From Overseas:+612 9155 4070. Although we provide information on the products offered by a wide range of issuers, we don't cover every available product or service. OurPrivacy Statementexplains how we use cookies. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The information shown on this site is general information only, it does not constitute any recommendation or advice; it has been prepared without taking into account your personal objectives, financial situation or needs and you should consider its appropriateness with regard to these factors before acting on it. They will work with you to set up a payment plan or give you a few options to choose from to avoid getting into too much debt. BT Super Invest Product Disclosure Statement(PDF), BT Super Invest Additional Information Booklet(PDF), BT Super Invest - Super Target Market Determination(PDF), BT Super Invest - Transition to Retirement (TTR) Target Market Determination(PDF), BT Super Invest - Pension Target Market Determination(PDF), BT Super Invest Investment Options Booklet(PDF). For further details, please refer to the relevant disclosure document(s) for the ETF, managed fund or managed portfolio option. BT Super for Life offers two different insurance options: standard cover or customised cover. We're phasing out the 'keep me logged in' feature. Calling From Overseas:+612 9155 4070, BT Super for Life Home Uncategorized bt super contact email. https://www.chantwest.com.au/financial-services-guide What are the BT Super for Life investment options? If you're a Westpac, St.George, BankSA or Bank of Melbourne customer, you'll be able to see your super next to your everyday bank accounts in your online banking. Its quick and paperless. I have spoken to them a while back and the phones are out of stock and they have no clue when they will be back in. You have been temporarily locked out. Please read our website terms of use and privacy policy for more information about our services and our approach to privacy. Contact from abroad. Payments can take 3-5 business days to appear in your account. 511363 for the provision of general insurance products. feedback and complaints process, Easy English guide and accessibility guides. No matter whats happening with your broadband, weve brought together all the numbers and contact methods you might need to help you out. Re: Is there a way to contact BT via email? Optional, only if you want us to follow up with you. Once we make a decision about your complaint, well write to you with the decision and the reasons supporting it. 1 - 8 of 8 Compare Important information about our super fund comparison table BT looks into all of its complaints in-depth to make sure all issues are put right and that it doesnt happen again. We are not owned by any Bank or Insurer and we are not a product issuer or a credit provider. Applicants must be between 15-64 years old for death insurance and 15-59 for TPD insurance. Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. Information provided is subject to copyright and may not be reproduced, modified or distributed without the consent of the copyright owner. We also don't recommend specific products, services or providers. You've disabled cookies on the browser. You will learn how to create a contact, add information as well as delete a contact. +612 9155 4030, BT Panorama There is a different Lifestage investment option for each decade, so you'll be placed in the investment option for the decade in which you were born. It might not seem like a huge priority when you're younger, but your super portfolio is the key to a secure, comfortable retirement. on 19h39. The following form allows you to search all of BT. Find out more about your options, like salary sacrifice and how to add to your super after-tax. Investment, super and insurance solutions to empower our customers to build and protect their wealth. Online:oaic.gov.au, If youve forgotten your online account details, go to the, Total & Permanent Disablement (TPD) cover, Transferring insurance to AustralianSuper, accessing your super, eligibility and conditions that apply, Read about the information youll need to complete your account application, consolidate all your super into your AustralianSuper account, Notice of intent to claim a tax deduction for personal super contributions, no repeated letters or numbers or sequences like 1234, no easy-to-guess words like your name or email, base it on a phrase that only you know which includes a mix of letters, numbers and symbols, pick something easy for you to remember but difficult for someone else to guess, dont reuse passwords from other websites or apps. A pre-existing condition means any injury or sickness that you were aware of or a reasonable person in your position should have been aware of. Then, VAT will be taken off, taking it down to 116.67. 13-09-2018 Opening an account is fast, simple and straightforward. Give us a call now, sit back and let us do the work. I do not have a part number it was a pair of digital phones that came with the Halo package. The information in the table is based on data provided by Zenith CW Pty Ltd, ABN 20 639 121 403 (Chant West) unless indicated otherwise. Finder Wallet Pty Ltd is not a bank and does not offer banking services. We dont compare all products in the market, but were working on it! ","anchorName":"#what-are-the-key-features-of-bt-super-for-life"},{"label":"What are the BT Super for Life investment options? Keep me signed in. Disclaimer - Hive Empire Pty Ltd (trading as finder.com.au, ABN: 18 118 785 121) provides factual information, general advice and services on a range of financial products as a Corporate Authorised Representative (432664) of Centra Wealth Pty Ltd AFSL 422704. Acceptance by insurance companies is based on things like occupation, health and lifestyle. You can lodge a complaint using any of the options detailed above. asklifeclaims@BTFinancialgroup.com, Call 132 135, Monday to Friday, 8:30am 5:30pm (Sydney time). Find out more about how claiming a tax deduction works. Read about the information youll need to complete your account application. If we have not lived up to this promise and you have a concern or complaint, we want to listen and ensure your issue is dealt with in a fair and balanced way. Other management, transactional and operational costs may apply to an ETF, managed fund or managed portfolio option. @seraphim21 wrote:. 18-04-2020 Fees and costs are subject to change. Please refer to our FSG - General Insurance. There are several different ways you can contact BT regarding a query, problem, or complaint. Decide how much you want to invest and fine-tune your portfolio as you go. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. We try to take an open and transparent approach and provide a broad-based comparison service. Please use one of the customer service options listed above. If were unable to address your concerns over the phone, well acknowledge your complaint and investigate further with the relevant internal team or with our insurer (as applicable). Please provide your full name, member number and best contact number including state area code with landline numbers. It looks like you might have selected Yahoo when setting up your email, please select Other and then enter your email address and password. Keep me signed in Help > Create new Email address > Westpac and its related entities do not stand behind or otherwise guarantee the capital value or investment performance of any investments in, or acquired through, BT Super Invest. Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria. The information provided is general in nature and does not take into account your objectives, financial situation or needs. We can help you improve both of these if you give us a call today! If we need some additional time to get back to you, we will let you know. Post:GPO Box 3, Melbourne VIC 3001 This lifestage is for members getting closer to retirement is getting closer, however not yet retired. BT will then also check your broadband speed and either give you tips to improve it or send out an engineer if you need one. Scan to download the Finder app on iOS or Android. If you are not a customer of one of the banks listed above, you can still sign up for a BT Super for Life account but will need to open a bank account first. New data shows the best-performing super funds over the last decade, with AustralianSuper being knocked out of the top spot. Past performance is not a reliable indicator of future performance. It is subject to investment risk, including possible delays in repayment of withdrawal proceeds and loss of income and principal invested. You can do this either from the plug or the power button on the back of your router. This helps us to provide our website to you for free as a customer. It is not a specific recommendation to purchase, sell or hold any product(s) and is subject to change at any time without prior notice. 21-04-2020 Buying from BT GPO Box 2861 Access forms & disclosures and learn more from our educational resources and webinars, Managed Portfolios (SMA) - Managed Portfolio Series, Challenger annuities via Asset Administrator. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. Calling from overseas: You should also consider obtaining personalised advice from a professional financial adviser before making any financial decisions in relation to the matters discussed hereto. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. was this a special deal as it does not say anything about phones included with Halo do you have a digital phone line? For further details, please refer to the Product Disclosure Statement(PDF). BTFM is a member of BT Financial Group - A Division of Westpac Banking Corporation. GPO Box 3958 For members in this lifestage, retirement savings are continuing to grow with many years to retirement. Go to manage preferences and turn app notifications on. If you're unsure about anything, seek professional advice before you apply for any product or commit to any plan and read any disclosure documents (such as any Target Market Determination (TMD) and/or Product Disclosure Statement (PDS)) issued by the provider before making a decision. Our aim is to resolve your complaint within 5 working days, however, where possible we will resolve your complaint in the moment. : full name, contact details and residential address, Your current superannuation details, if you'd like to roll over your super into your BT Super for Life fund, Your investment and insurance choices ready. AustralianSuper is a member of the Australian Financial Complaints Authority (AFCA) which is a free, fair and independent dispute resolution scheme. 1800 671 409- Advisers, BT Margin Lending so my question is if you pay for a service but they can't provide it correctly should we not be getting a discount until they can provide the equipment agreed under my contract? BT ID or Email address. Orders and upgrades . *Note: BT Super for Life standard insurance has a pre-existing exclusion for a specific period. Where the performance, fees and insurance data for the MySuper fund vary according to the member's age, results for Your BT account number (which you can find on your bill) Your current landline number Your new address If you just have broadband with BT, you should call 0800 800 150, but if you have more services, you can call 0800 783 0235 or use the link below. You can find your member number online, by providing your: You can also find your member number in your online account, the mobile app or on your annual statement. Let us help you out with your query. You can securely upload supporting documents if you wish. If you've forgotten your username, don't worry. Frequently asked questions about BT Super Make sure that your WiFi is turned on and flight mode is off. Email Login Page For the home For business and public sector For global business | UK Broadband TV Sport Mobile Gaming Discover BT Halo Help My BT Email Sign in BT ID or Email address Password Show Forgotten your login details? As part of our Group and one of Australias leading wealth experts, BT has been helping Australians build and protect their wealth since 1969. Lending criteria apply to approval of credit products. Our services may only be used by persons who have entered into a licence agreement with us, and use is subject to the terms of that licence agreement. The sale of BT Super was dealt a blow last week, with the bank confirming reports that managing director of BT superannuation Melinda Howes was departing for family reasons, amid job cuts amid . The amount of insurance cover you'll receive and the cost of insurance cover are based upon your age, gender, occupation and lifestyle. If your broadband speed reads faster in some areas of your home than in others and BT have decided not to send out an engineer, you can get a BT WiFi extender to help boost the speeds, especially in rooms further away from the router. Compare your super balance against the average balance for your age group to see if yours is on track. BT platforms provide one place to manage your clients' investments, SMSFs, super and insurance, supporting you and your clients to manage their wealth. The information shown on this site is general information only, it does not constitute any recommendation or advice; it has been prepared without taking into account your personal objectives, financial situation or needs and you should consider its appropriateness with regard to these factors before acting on it. I have autism and greatly struggle with talking on the telephone and find email a lot less distressing and easier to follow What will life during retirement be like? Claiming early release of super + 0.15%* p.a. Technical support. 4190816 Set up your utilities, today! Post:GPO Box 5218, Sydney NSW 2001 If not do you know the model of the phone and I'll be happy to check for you. Zenith CW Pty Ltd ABN 20 639 121 403 (Chant West), Authorised Representative of Zenith Investment Partners Pty Ltd ABN 27 103 132 672, AFSL 226872 under AFS Representative Number 1280401 . 233724, is the trustee and issuer of interests in BT Super for Life which is a part of Retire See more Photos See all Videos See all 1:51 We are also a Corporate Authorised Representative of Countrywide Insurance Group Pty Ltd trading as "Austbrokers Countrywide" ABN 51 586 953 292 AFSL No. Which super fund beat AustralianSuper as the best performer last year? BT Retail, like many other companies, use email forms. We use cookies for security purposes, to improve your experience on our site and tailor content for you. of your account balance, Up to $95 p.a. Please go to I'm a BT Business customer. Slow broadband speeds? If youre not happy with your BT broadband connection and want to cancel, you might be charged early cancellation fees if you leave before the end of your contract. Email: Monday to Friday, 8:30am - 7:00pm (Sydney time) Request a callback Mail: GPO Box 7490, Cloisters Square WA 6850 Insurance Call 1800 025 127, Monday to Friday, 8:00am - 6:30pm (Sydney time) Underwriting Email: gold.life@BTFinancialgroup.com Fax: 02 9274 5764 Mail: GPO Box 5467, Sydney NSW 2001 Administration Email: When making a complaint please describe your issue and how it could be resolved. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. A crash course to get your life together from careers and finances to self-care and relationships. Past performance is not a reliable indicator of future We recommend speaking to your super fund to arrange the transfer. You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. You'll find all the info you need, and report issues, via the virtual assistant or by phoning: To report BT building faults, or ask about the purchase of a BT property, please contact our Property helpdesk. Please check you entered your username and password correctly and try again. BT Super for Life A simple personal super account that's easy to join, manage and grow. Get a supercharge today! You are about to post a question on finder.com.au: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hello My son passed away in November 2016 & left a Will naming me as beneficiary on his life insurance & everything else he had.. If neither of these are the problem, try disconnecting and reconnecting again it could be that youre trying to connect to the wrong router. Lost or stolen. If you need to send your super details to your employer, log in to the mobile app and select send to my employer - youll need your employers email address. Read the disclosure documents for your selected product or service, including the Terms and Conditions, before deciding. Any help you can offer would be greatly received. We also provide general advice on credit products under our own Credit Licence ACL 385509. Keep me signed in. Mon-Fri, 8:30am - 6:30pm (Sydney time), BT Managed Portfolios If your speed is slower than it should be, you can use this troubleshooter to report the problem or you can text HELP followed by your landline number to 61998. The exact amount deducted will be confirmed in your annual statement. Unless otherwise specified, the products and services described on this website are available only in Australia from Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. Information is provided in good faith and is believed to be accurate, however, no representation, warranty or undertaking is provided in relation to the accuracy or completeness of the Information. ","anchorName":"#what-are-the-bt-super-for-life-investment-options"},{"label":"What insurance cover is available with BT Super? If youd like to change or cancel your insurance, login to your account or mobile app and select change insurance. BT Financial Group does not receive any commissions from Westpac as a . Lets go! How do i contact a human to ask why I am paying for a service I am not getting? The phones apparently connect to the hub and allow you to make two calls at once. + 0.03% p.a. However if you post some details of your problem, then you should be able to get advice via this forum. Level 11, Tower Two International Towers Sydney on Supply your personal information and select formal complaint from the reason for enquiry menu on the email us form. Our self managed super fund solution is built on BT Panorama, the online platform that helps you manage your SMSFs investments and cash in one convenient place. We use cookies for security purposes, to improve your experience on our site and tailor content for you. Leaving Australia and Financial Hardship. When I called to say I had not received them they said they were currently out of stock. 18-04-2020 BT Super, BT Super for Life connecting to a new online experience - Have you recently received an email informing you that your BT Super or BT Super for Life account is connecting to a new online experience? 14h24. on This gives a tracking number which can be used to reference any future correspondence, so its important that you leave that tracking number on any reply you send.
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