delivered to agent for final delivery ebay

How To File a USPS Delivery Complaint in a Few Clicks. The label had nothing to do with global. Thanks", But I think that the USPS staff made no less contribution to the delivery :-), it means delivered to a mailroom or apartment complex office or someone at the business address, Here is a copy of a USPS employee explaining what's happening: "I'm a carrier, and we've been instructed to sign "C-19" where you would sign your name, and print our initials and route number where you'd print your name on our scanners. If, however, the authorized agent that has received your package for final delivery was a coworker or a neighbor that you trust you might find your package to be missing a little longer than expected at least until they reach out to you and let you know that they accepted the package for you and set up a time to drop it off or have you come by and pick it up. Usually, I put my name on a package and an address of a warehouse. Bought an item and want to check when it should arrive? Refunds are typically available within 3-5 business days. Communication with the buyer before he or she asks eBay to open a request is the best way to try to resolve the issue. USPS Tendered To Returns Agent (Meaning + FAQ), USPS: No Secure Location Available (Meaning, Next Steps + FAQ), USPS Forward Expired (Meaning, Next Steps + FAQ), USPS No Authorized Recipient Available (Meaning, Next Steps + FAQ), USPS: Delivery Attempted, No Notice Left (Full Meaning, Details + FAQ), Another employee (when delivering to a business.). delivered to final agent for delivery counts as delivered. When a package is delivered to the agent, USPS considers their obligation to be over. The Priority Mail items will be considered delayed if you dont receive them in more than five days from the date of mailing. document.write (document.charset ? Copyright 1995-2023 eBay Inc. All Rights Reserved. Published December 8, 2020. The buyer has not received the parcel and requires a refund. When you make an appeal, eBay will review the case and any new information you provide and come back to you with a final decision. This is because the agent that the package was delivered to actually has to perform the final delivery, which takes time. Your position is unchanged in strength. Once the buyer has let you know that they have an issue, you have 3 business days to make things right. If the seller has already shipped the item, they won't be able to cancel the order. if (document.mmm_fo) document.write ("&mmm_fo=1"); If a buyer lets you know that they have a problem with their purchase, you should respond to them as quickly as possible. I had an ebay shipment delivered to "agent" last week, after a phone call I found out the agent ended up being an alternate post office since the intended . USPS Informed Delivery is a free service, similar to UPS My Choice or Fedex Delivery Manager. If a USPS driver attempts to make a delivery, but youre not present to receive the package, they will ask someone to take the package on your behalfusually an authorized person or a family member. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 business days. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Companies such as USPS, UPS, FedEx, and DHLare suffering from the same problem. Delivered to agent just means it was handed off to someone authorized to take a package for the recipient. Select your reason for closing the request from the dropdown, and add details if you want to. Proof the buyer received a refund before the case was closed. Check out the songs that made the Spotify Packing Playlist! , Stock up now on essential shipping supplies for the holiday season and beyond.. This is important because if by any chance the pkg gets "lost" on USPS property or in transit, QVC is . All employees on this sub are here of their own volition to talk to and interact with other employees and customers. You can track your parcel at any time to see where it is or if it got stuck in transit. I suspect, this is exactly what happened. Does your buyer live in Melbourne, KY? You pay them to receive (and ship to you) your packages, they received it (that's what the tracking shows) and failed to ship it to you. The package was addressed to a street in melbourne ky. What does this mean? No, the overwhelming majority of the time that you find this message pop up in your tracking information it means that someone at your home (likely someone in your family) or someone at your office (likely a coworker) has received a package on your behalf. Find the item in your Purchases to see the expected delivery date, the address it's being shipped to, and the latest tracking updates. This allows them to get the package to a person that can finalize the delivery for them, allows them to focus on other packages that they have to deliver, and also guarantees that youre going to be able to get your package in a reasonable amount of time, too. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. Read more below. if (document.context) document.write ("&context=" + escape(document.context)); When you click the tracking pop-up it's stuck at "it's on its way to the buyer" and "was scheduled" for delivery on X date. [CDATA[ Whenever possible, we recommend resolving your buyers issue directly and not asking eBay to step in. Of course, if the authorized agent that received your package for final delivery was a trusted neighbor or coworker you might have to wait a little bit longer to get your hands on your package at least until the next time that you see them, or until you reach out to them and schedule a time for you to get your package. When Will Packages Delivered To An Agent Actually Arrive? Or did you send an international order via the GSP in Erlanger, KY? At the same time, with more and more packages being sent on a regular basis (millions of packages moving through the USPS infrastructure alone on a daily basis) its not a stretch to imagine that you might get this update from your tracking information sooner rather than later. Use our app to do any of the following and more: We have helped over 300,000 people with their problems. If eBay closes the case in your favor, the case will be closed immediately and you wont need to do anything else. I'm an overseas customer and sometimes buy goods from eBay using a forwarder service.Recently, I had a very frustrating experience: my package didn't reach the warehouse. These are the available tracking options: If you want to clear up any confusion and ask USPS representatives what you want to know directly, heres how you can contact them: You cant file a claim if your USPS package isnt damaged or missing. When this happens, they will reattempt delivery the following day so if they did have it, it will arrive the next business day. Tracking details showing the buyer received the item before the case was closed. Free shipping for many products! In the event that the package was misdelivered, they can also arrange to have it picked back up and redelivered to the correct address. So keep an eye out for messages from your buyers and respond promptly. Hopefully ebay will give them acourtesy refund. You'll also see this information when you add an item to your cart and at checkout. You'll find the delivery details for an item, such as shipping charges and the estimated delivery date, in the Shipping and payments section of the listing. They may not want to tell you that they accepted the package for you or they may not even know who you are and instead just feigned to be authorized agents so that they could get their hands on whatever it is you were having shipped to you in the first place. I do not understand what this delivery status means, who this "agent" is, and why the parcel has not been delivered to the addressee for a week already. There was a buyer awhile back who lived in Ehrlenger. document.write ('&cb=' + m3_r); For HP Stream 11-d007na Charger Blue Tip 65W Laptop AC Adapter + Power Cable | Computers/Tablets & Networking, Laptop & Desktop Accessories, Laptop Power Adapters/Chargers | eBay! ..if you are shipping from Russia to Indiana, the agent is the customs agency who processes the package through international customs, so sounds like the parcel is still in customs. When a buyer has an issue with an order, it doesnt only risk creating an unhappy customer, it can also create extra work for you. DoNotPay is an advocate of consumer rights and can help you bypass time-consuming and tedious processes when dealing with small-time sellers and multinational retailers alike! Amazon Package Sent to the Wrong Address? In the overwhelming majority of circumstances that you see this message pop up in your tracking info its because a USPS mail carrier has completed delivery to someone that wasnt expressly named on the envelope or package directly. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. Cancel within 30 days for a full refund. Last edited by DDRode; 01-12-2021 at 03:46 PM. In some cases, I will list the item as delivered to agent, where I am the agent signing on behalf of the customer. The bottom line to understanding who these agents are is really simple and straightforward: basically anyone that has been empowered by the USPS to accept packages for you. As a reminder, this subreddit is not an extension of official USPS customer service therefore inquiries by customers may be removed by mods if a question is answered by the FAQ or the post is in violation of our rules. The buyer writes me the same thing: "USPS stated the shipping label on my order was Indianapolis Indiana. We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! For example, you could: If you had already asked eBay to step in, you'll see 'case' rather than 'request'. So, you may have a hard time figuring out who exactly they delivered the package to, especially if this is the first time one of your packages has been handed to an agent for final delivery. If the seller doesn't respond or if they can't resolve the problem, you may be eligible for eBay Money Back Guarantee. Follow the instructions they provide until the issue is resolved, Visit a nearby USPS location and speak to an employee about your request. @TweedyLandThis might help you as you can email them with questions about the delivery https://www.usps.com/help/contact-us.htm, I already wrote in support of the USPS, but they promise to answer until mid-January :-), The customer received the package on November 25th and he informed me in a letter: "Praise the Lord it showed up here today. Youll find information on whether the buyer is requesting a refund or would prefer to still receive the item. Even though the agent has picked up the pkg at least you have a USPS receipt showing that you delivered the container to USPS and USPS shows they did receive it from YOU. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Once a request is opened, you have 3 business days to resolve the issue. Delivered to Agent for Final Delivery ANNISTON, AL 36207 _____ Dion D. Rode US NAVY/US ARMY(RET) NRA LIFE MEMBER. Because its possible one of these may apply to you, I wanted to share them with you. eBay Money Back Guarantee covers most transactions on eBay. These agents will take the package and sign it on your behalf. Tip. Honestly it makes no sense. moment, Oh, Ship! if (!document.MAX_used) document.MAX_used = ','; If you can't find your parcel, you should check with the supervisor at the post office where the package was delivered, or call 1.800.ASK.USPS". Delivered to agent is not the same as delivered (tendered) to agent for final delivery. In any case, there should be a geolocation tag at the point the scan was made. if (!document.MAX_used) document.MAX_used = ','; Why pickup your mail in person, when you can get it on your phone? Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" Now those orders are stuck as "shipped" as the system is not recognizing that packages were delivered. ago We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. For more details, visit the US Global Mail website today! Well also help you track your USPS, UPS, and FedEx missing packages and file claims for Amazon, FedEx, USPS, and UPS late deliveries fast and easy! We help you find out where your USPS lost package is and how to track it! Tip. For better or worse, USPS can deliver to agents without checking with you first. I HIGHLY recommend the services at US Global Mail. If her phone number was on the customs forms, they should call her and tell her what the custom fee will be and when she can pick up the item. Ultimately, this is completely dependent on the agent that received your package. That way, you can be sure that youre able to receive your package safely, and prevent this from happening again in the future if you wish to do so. __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"var(--tcb-color-4)"},"f2bba":{"val":"rgba(11, 16, 19, 0.5)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"trewq":{"val":"rgba(11, 16, 19, 0.7)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"poiuy":{"val":"rgba(11, 16, 19, 0.35)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"f83d7":{"val":"rgba(11, 16, 19, 0.4)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"frty6":{"val":"rgba(11, 16, 19, 0.2)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"flktr":{"val":"rgba(11, 16, 19, 0.8)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. Heres how the process works once you subscribe to DoNotPay: Once you complete these steps, DoNotPay will send your claim, and youre done! Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. Ship the item within the estimated handling time in your listing. A dialog will open as you type your search terms. What should I do now and what can I hope for? Still, if you want to be 100% certain that this situation isnt ever going to plague you, its a good idea to consider signing up for a US Global Mail account. Now you just have to wait for the, 'package not accepted, ' notification which usually means that your buyer just found out that the taxes are 3x what they paid and would have not been collected if you had sent it regular mail, and justdidn't respond to any of thepick up notices. Report any missing packages to the shipping carrier you used they may be able to help. If your buyer hasnt received their item and the estimated delivery date has passed, theyll let you know theres an issue by opening an item not received request. Most are on caller services, meaning they send a truck to USPS to pick up the shipments for their customers. Choose where exactly you want the package to be delivered. When it comes to USPS final delivery, its not like mail carriers are asking for any ID, asking for proof of a relationship, or otherwise looking for ways to confirm that the agent is a legitimate agent and fully eligible (and responsible enough) to accept your package for you. 1. That way, they do not get a negative mark for not delivering the package, and they can put it back on their truck for delivery the following day. USPS has GPS scanners that can pinpoint the exact location where the scan occurred, and where they claim the package was delivered. Select Ask eBay to step in and help, and follow the instructions from there. If the tracking for your item shows that it's been delivered, check with a neighbor in case you weren't home when the package arrived and they took delivery of it for you. The result is no package. Try it free. How Late Does FedEx Deliver Packages, and How Do You Get a Refund? document.write ("'><\/scr"+"ipt>"); If the seller hasn't responded, or hasn't provided a resolution after 3 business days, you can ask us to step in. If that time comes, youll want to know exactly how to navigate that situation. Yes, you read that right. Follow the instructions the rep provides. He was complaining that a lot of his packages would go to the GSP center. They will either deliver packages to you, drop them off at your home for your personal pickup, give them to people they feel are actual authorized agents on your behalf, or simply not complete the delivery process and instead leave a note for you to expect delivery attempts again the next day or for you to come down to the post office and pick up the package yourself. It is up to the University to deliver to their "tenants". Wastingtime101, who is active on the eBay boards, explained the problem as follows: "In many places such as apartment buildings with concierge/doorman, townhouse complexes with a management office, freight forwarders, buildings with mailrooms, etc USPS will deliver to the building's mail "agent" and this has always registered a "delivered" status on the eBay orders page. The result is no package. Items can be in customs for a few days or a few weeks..International packages can take up to six weeks to be delivered. What Does Delivered To Agent Mean? Well normally get back to you within 48 hours, though occasionally it can take a little longer. DELIVERED TO AGENT: USPS delivered the package to an agent of the residence or institution it was addressed to (college, hospital, condominium, etc.) When stating your handling time, make sure its something you can manage. document.write ("

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