display: -ms-flexbox; How can I update my personal information and contact details for Airpoints? To make sure your account is kept safe, you may be asked to verify your identity by providing a code that has been sent via text or emailed to you. Seats are not held during the booking process, unless you are registered and logged in, so while you were only part way through your booking other people would have completed theirs and the seat(s) you selected sold out. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. If you have any questions on a Getaway package in the first instance please email. Please log in to your Airpoints account, and click the "Claim missing Airpoints" tab. How are prices calculated in the low fare finder? . See the applicable Credit Card Conditions of Use for full details. See the Elite Airpoints Dollar upgrade chart. Watching your Airpoints Dollars and Status Points add up is easy with your online account. Still got questions? then. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. Can I transfer my AirpointsDollars to another member's account? Set your contact details, flight preferences and more. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. Check your balance, special offers and more. You can use your AirpointsDollars to buy any seat for sale on AirNewZealand's website. Here's a simple guide to get back on course and make the most of your rewards. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. You can also check the most recent Airpoints email you received, as your latest balance as of the send date will be shown there. Then login and set up your Watchlist to be notified when deals go live. You can earn AirpointsDollars in the air and on the ground. You must be able to send us evidence of the correct or new name so that we can update it. You can then move up to Silver, Gold and Elite if you earn enough Status Points in a 12-month period. No. Simply enter your Airpoints number when you book a flight or with one of our travel partners. To reset your password, submit your username or your email address below. To reset your password, enter your username and email address and click Send. Be spontaneous and act quickly, be flexible with travel dates, number of passengers or the destination. Long haul. Simply click on the "sign in" button on. 1. Credit card provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit License 232595. Alternatively, you canemail Air NZ Airpointsa scanned copy of the documentation. Airpoints is AirNewZealand's loyalty programme. display: -moz-flex; display: block; This should also be the same name that's on your current passport. The lock symbol and related URL containing "https" means thatthe connection between your web browser and the website server is encrypted, which is important. 5. } No, AirpointsDollars may not be exchanged for cash. Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme. . Sometimes email filters inadvertently put emails into the junk box. Can I use AirpointsDollars to upgrade my booking? Keep track of your Airpoints Dollar balance wherever you are. } I forgot the password for my Airpoints account, how do I reset it? Book by phone: Have your Airpoints number ready when you call the Air New Zealand Airpoints contact centre on 0800 247 764 (or +64 (0)9 357 3000 if you're calling from overseas) Book via a travel agent: Provide your travel agent with your Airpoints number at your time of booking It's easy to change your personal information. You must always gift a whole reward. If you are not able to access your account, please get in touch with our Contact Centre. What are the terms and conditions for the grabaseat greenlight deals? Save time with Air New Zealand and earn Airpoints Dollars Airpoints Dollar tiers and earn rates, as applicable, are subject to change. You'll also discover a variety of accommodations for your family's needs including 1-, 2- and 3-bedroom apartments and townhouses. How do I update my details? Is the email and mobile verification process mandatory? These points can later be redeemed on your flights, rental cars, hotels and more. 2 Certain purchases and transactions do not earn AirpointsDollars or Status Points, as applicable (see the applicable Credit Card Conditions of Use for full details), including: fees, charges or interest, balance transfers, credit card repayment insurance, tax payments (including local council rates and ACC Levies), gambling chips or gambling transactions (including online gambling), cash withdrawals from your account, money orders, travellers cheques and foreign currencies in cash, business-related purchases made with a Westpac Airpoints credit card other than a Westpac Airpoints Business Mastercard and transactions on any nominated account(s) linked to your Westpac Airpoints credit card. color: #000; Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. If you want to add a bag to your booking, you can do so here. * At the start of each month, the earn rate tiers for your Westpac Airpoints credit cards, will reset. HSBC Star Alliance Rewards Terms and Conditions and Star Alliance Rewards Terms and Conditions apply. With four different Airpoints credit cards, there is a card to suit you. Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. We'll find out what happened, and credit your Airpoints account if your claim is successful. To change your account details, please see the FAQ below. If you use the same email and password combination elsewhere, it's a good idea to check those accounts and update those passwords too. Our lowest smart saver fares may not be available every day. Some emails may contain website links that are not safe to open. Earn Star Alliance Points on eligible purchases2 and convert3 to AirpointsDollars. In the air, you can earn AirpointsDollars on many AirNewZealand and Star Alliance flights. Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. If the wrong person gets access to your personal information, they could use it to impersonate you, leaving you vulnerable to identity theft. The airline says one of its Star Alliance partners has been impacted by a security data. Credit cannot be used to make purchases at the Airpoints Store. More about spending. Star Alliance Gold status is granted through the corresponding status tier in the Frequent Flyer Program (FFP) of the participating Star Alliance Member Airline you nominate as your Status Airline through the Star Alliance Rewards Program. It's easy to change your personal information. If the name on your Airpoints or Koru account does not match the name on your current passport, please call the AirNewZealand Contact Centre. You must provide an email address to register for an online Airpoints account. , category rank is 116, monthly visitors is 223K Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. } It is important because the confidentiality, integrity and availability of our digital systems, ensures that we are able to provide services to you while keeping you and your data safe and secure. Any status granted under the HSBC Star Alliance Credit Card (including any corresponding status tier in the Frequent Flyer Program of the participating Star Alliance Member Airline you nominate as your Status Airline) is withdrawn immediately if you close your HSBC Star Alliance Credit Card account. What should I do? If you have an Airpoints credit or debit card, check out ourcomparison table; you can see your earn rates with each card. Alternatively, if you wish to pay for rewards with your AirpointsDollars for your partner or another household member you can do this by creating a Gifting Register. Programme Rewards Members earn 2.50 Airpoints Dollars per day's rental, on all qualifying rentals*. More about earning. Anyone can join and membership is free. .content.header-bottom { Cyber security is the practice of protecting our digital assets and infrastructure from mischief and abuse. A secure website starts with https instead of http, for example https://www.airnewzealand.co.nz. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. Download the Grabaseat mobile app through. Over 2,700 flights are booked daily with the help of Airpoints. To change your account details, please see the FAQ below. The exact time varies and can be pretty random. You can reset these at any time. What should I do? Understanding your online account. Pre-seasoned and ready to use, Lodge Cast Iron skillets are manufactured under tightly controlled metal chemistry and exacting mold tolerances to deliver a consistent product for even heating and superior cooking performance. We're working on our mobile booking capability, but at the moment you cannot use AirpointsDollars for seat select. 3. Try changing the travel date(s), number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination.. How many seats do you put on grabaseat each week? Just ask "What is my credit balance?" Do use a password or passphrase that has at least 12 characters for your AirNewZealand account. You can click on the button to see a calendar with the exact days when the next best prices is available. For your local free calling number, click the Help & Contact link at the top of the page. If you have forgotten your, , enter your first name, last name and email address and click Send reminder. This varies and can be quite random. If you are new user or forget your password for Eprimo Online Portal, try creating a new account or reset password option. Inflight Wi-Fi. Do keep your account and contact details up to date. Air New Zealand Lounges. Your status will be granted until the first anniversary of your account opening or earlier, if you qualify for a higher status wit h y our selected Frequent Flyer Program by any means.
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